Across
- 3. First step from problem to idea: _______ customer insights
- 6. Ability to understand and share the feelings of another person
- 8. A type of matrix used to assess the effects of your business idea
- 11. A type of business impact that focuses on how a business affects people's lives (custmer/employees)
- 13. This impact evaluates how a business affects nature
- 14. A gap or problem in people's lives not yet solved
Down
- 1. A step-by-step visual story illustrating how a customer interacts with your product or service
- 2. A tool that organizes what a customer says, thinks, feels, and does
- 4. A type of prototype in which models are built using paper boxes or clay
- 5. A type of prototype that uses paper screens to represent interfaces
- 6. This type of impact considers fairness and responsibility (honesty and transparency)
- 7. A basic model of your idea used to test
- 9. A type of prototype in which cardboards or paper cut-outs are used to visualize game elements
- 10. A stakeholder who buys or uses the product or service; directly affected by success or failure
- 12. A stakeholder providing financial support or collaboration to help grow your business