Unit 2 Review

1. A document that lists products or services provided and requests payment.
5. Resources The department that manages employee recruitment, benefits, and workplace issues.
7. Service The assistance and support provided to customers before, during, and after purchases.
8. The process of recording and tracking financial transactions for a business.
9. The process of discussing terms to reach an agreement between parties.
13. Building relationships with others to exchange information and develop professional contacts.
14. Fixed regular payment from an employer, typically paid monthly.
15. The total income generated from sales before expenses are subtracted.
16. The money remaining after all expenses have been paid.
19. Money received from work, investments, or business activities.
20. The identity of a product or company, including its name, logo, and reputation.

2. A person who starts and runs their own business.
3. Activities designed to promote and sell products or services.
4. The management of money and investments.
6. The process of leading and directing people and resources in an organization.
10. The specific group of consumers most likely to buy a product or service.
11. A type of business that is legally separate from its owners.
12. Paid messages that promote products, services, or companies to potential customers.
17. Goods or materials a business keeps on hand for production or sale.
18. Buying and selling products or services over the internet.