UNIT 2.02

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Across
  1. 2. Management: key to maximizing profits
  2. 4. reservations for accommodations
  3. 8. length of stay
  4. 9. of Demand: customers insist on certain good/service
  5. 10. ins: unexpected guest who occupy room
  6. 11. records for rooms pre-booked
  7. 14. Management: evaluating demand/setting prices
  8. 15. predicting number of guest/customer
Down
  1. 1. schedule large expenditures
  2. 3. Show Percentage: a ratio on reserved room
  3. 5. guest who stay past departure date
  4. 6. guest who check-out early
  5. 7. goods/services business sales
  6. 12. average daily rate
  7. 13. Day Forecast:occupancy, rooms sold,etc
  8. 16. Rates:ratio of used space