Unit 2.4 Motivation - Review

5. part of Maslow's hierarchy of needs that involves recognition for work done well – status, advancement and responsibility will gain the respect of others.
8. allowing workers some degree of control over how the task should be undertaken and the resources needed to complete it.
11. production is organised so that groups of workers undertake complete units of work.
13. involves the restructuring of a job – usually with employees’ involvement and agreement – to make work more interesting, satisfying and challenging.
14. a lean method of producing similar products using cells, or groups of team members to facilitate operations by eliminating setup time between operations.
16. annual income that is usually paid on a monthly basis.
17. comes from external rewards associated with working on a task, for example pay and other benefits.
18. involves the passing down of authority to perform tasks to workers.

1. a factor from Herzberg's theory where aspects of a worker’s job that have the potential to cause dissatisfaction, such as pay, working conditions, status and over-supervision by managers.
2. Pink maintains that everyone wants to get better at doing things.
3. a payment to a worker for each unit produced.
4. working on and completing a task.
6. the intrinsic and extrinsic factors that stimulate people to take actions that lead to achieving a goal.
7. comes from the satisfaction derived
9. a payment to a sales person for each sale made.
10. the practice of moving employees between different tasks to promote experience and variety.
12. payment to a worker made for each hour worked
15. also called perks, are non-cash forms of reward – example:company cars, free insurance.