Across
- 4. is one of the favorite tools of terrorists, pranksters, telephone hackers and decoy callers
- 9. ADA requires that all PSAPs provide this type of service for people with disabilities who use TTY
- 11. Mobile Data Terminal
- 12. Computer Aided Dispatch
- 13. Teletypewriter
Down
- 1. United Sates National Grid
- 2. Radio Over Internet Protocol
- 3. Telephone line that signals from one station to another directly alone a wire without the use of radio waves
- 5. Hearing carry over
- 6. technology that allows you to make voice calls using a broadband internet connection
- 7. Voice carry over
- 8. A type of TTY code
- 10. Automatic call distribution
