Across
- 6. Making business decisions based on what customers want and need
- 8. Specially designed or changed to meet particular needs
- 9. A group of customers with similar needs or characteristics
- 10. Well-known and important
- 12. The way people act when choosing and buying products
- 13. Focused on selling large quantities of products
- 15. Starting to develop, grow, or become important
Down
- 1. An arrangement in which two companies or people work together
- 2. Being available only to a limited or special group
- 3. Having a lot of money; wealthy
- 4. Periods when the economy or business activity becomes weaker
- 5. Businesses that sell products directly to customers
- 7. General changes in what customers want or what is happening in a market
- 11. A company that operates in several countries
- 14. The percentage of total sales in a market that belongs to one company