Across
- 2. Stakeholders who seek a return on investment
- 3. Injuries or unsafe incidents occurring in the workplace
- 6. Alteration of behaviours, policies or practices in a business
- 7. Inputs or outputs discarded during production
- 8. A key objective that drives business change
- 9. Number of visits to a business website
- 13. Responding to a situation or crisis
- 14. Workers who can drive or resist change
- 16. A measure used to assess business performance
- 20. Laws and regulations that businesses must follow
- 21. Tendency to maintain established ways of operating
- 25. Employees being absent from work when scheduled
- 26. The proportion of industry sales earned by a business
- 27. Arranging forces from most to least influential
- 30. Putting strategies into action to support change
Down
- 1. Increased international trade and interconnectedness
- 4. Stakeholders responsible for implementing change
- 5. Availability of funds required to support or implement business change
- 6. Businesses selling similar goods or services
- 10. Total quantity of goods or services sold
- 11. Application of scientific knowledge to improve processes
- 12. Customer notifying of their dissatisfaction
- 15. The ratio of outputs produced compared to inputs used
- 17. Creating or improving products or procedures
- 18. Collective values and beliefs of society
- 19. Acting in advance to avoid problems or seize opportunities
- 22. Reviewing whether change has achieved its objectives
- 23. Percentage of employees who leave and must be replaced
- 24. Revenue minus expenses over a period of time
- 28. Giving forces a score according to their influence
- 29. Limited time available to plan and implement change