Across
- 2. the idea that sellers create the option to not pay the full price all at once but a smaller price for longer
- 5. the idea in behavior theory that means a consumer's current situation
- 7. what utility theory claims all consumers are when making decisions
- 8. the idea that once we own an item we value you it more than other because of our emotional attachment
- 9. the idea in behavior theory that people are most scared to lose what they already possess
- 10. the concept of upselling, convincing a consumer to buy more than they originally intended
Down
- 1. the offering of extended warranties to make people fear the loss of an expensive item less
- 3. the idea that sellers want to put their product in the most positive position (91% fat free)
- 4. what the makers of Oreos and potato chips have done to get consumers to buy their product while increasing their profits
- 6. theory of consumer behavior that states that consumers buy what benefits them most
