Unit 4 Outcome 2

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Across
  1. 3. the practice of individuals within the business undertaking continual learning
  2. 5. the shared values, beliefs, expectations, ideas and characteristics of a business.
  3. 6. being able to develop a vision that the people within the business believe in
  4. 11. the behaviour and attitude of the manager when making decisions
  5. 12. Moving the business from the old state to the new desired state
  6. 15. ability to see the big picture rather than see things in isolation
  7. 19. the obligations a business has over and above its legal responsibilities to the wellbeing of employees and customers, shareholders and the community, as well as the environment
  8. 25. moving resources from one area of the business to another to meet the needs of your business.
Down
  1. 1. a business where managers and staff work together to continually seek to expand their capacity to achieve results they desire.
  2. 2. involving employees in the change process by providing them with greater responsibility and decision-making power.
  3. 4. the process of teaching staff to do their job better by boosting their knowledge and skills
  4. 7. what drives employee's effort over a sustained period
  5. 8. the ability to influence to motivate people to work towards the achievement of business objectives
  6. 9. examining all parts of the business the business and decide where costs in production of goods
  7. 10. the suggestion that some sort of negative consequence will occur if employees fail to follow a requested change.
  8. 13. the skilful or devious exertion of influence over someone to get them to do what you want, often by providing incomplete or selective information
  9. 14. the abilities or competencies that are used by managers when working towards business objectives
  10. 16. management transferring information about the change to employee
  11. 17. The process of aligning, and developing, the capacities of a team to create to create results its members truly desire
  12. 18. the deeply ingrained assumptions, generalisations, and images that influence how we understand the world and how we act
  13. 20. providing employees with assistance in moving from the current state to the new state
  14. 21. Reinforcing the change and anchor it to the businesses culture
  15. 22. a process of creating a new good, service, process, or significantly improving an existing one.
  16. 23. Preparing the business for change
  17. 24. any financial or non-financial rewards provided to employees to encourage them to embrace change