Across
- 1. Quality circles build this between workers & management
- 3. System where stock arrives just when it is needed
- 5. Number of main external quality standards
- 6. This quality group meet to discuss quality issues
- 7. Communication in a business should be open and
- 8. System of making small, continuous improvements
- 10. assurance Building quality checks in throughout a process
- 11. This form of manufacturing cuts out waste
Down
- 2. Customers will have higher this if quality is good
- 4. Management Style with 2-way communication
- 9. "The way that we do things round here"