Across
- 3. poor service attitude
- 7. competition for power in the workplace
- 9. no losers
- 10. not active listening
- 12. not polite
- 14. in order of rank
Down
- 1. understands a message differently
- 2. not willing to help
- 4. workers refuse to work
- 5. not able to provide the correct answer
- 6. keep secret
- 8. something interrupted the progress of the tour
- 11. wrong
- 13. leak