Unit 9: Complaints

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Across
  1. 2. He had been feeling very _______ with the service in recent months.
  2. 5. Yamaha has issued a press release announcing safety _______ for several models.
  3. 7. Your company has to _______ all the furniture that was damaged during the installment, free of charge.
  4. 8. The customer asked if we could send someone to ______ the broken lamp.
  5. 11. A meeting has been called to ______ the dispute.
  6. 12. This design is _______ to the one the German company proposed.
Down
  1. 1. During the warranty period, we shall repair or replace any ______ products at no charge.
  2. 3. The banks plan to ______ a warning that charges are likely to rise sharply.
  3. 4. Top companies has a reasonably good safety _____.
  4. 6. Our ______ was that you would pay by the first of the month.
  5. 9. Do our customer ______ discounts or free delivery?
  6. 10. The new reforms have not met with considerable public _______.