Across
- 2. promise or guarantee given to a customer that a product will meet certain standards
- 4. the customer's needs that are satisfied in a particular product or service
- 6. actions of promoting goods
- 7. a motive that can be defended by reasoning or logical argument
- 8. details of the product like size, color, weight, smell, or taste
- 12. motives that rise from impulse and psychological needs
- 13. a feature of a product for sale that makes it attractive to customers
- 17. connecting the things your product helps your customer do to the goals it will help them achieve
- 18. a recommendation for someone or something for consultation, review, or further action
- 19. when the salesperson kindly welcomes the customer and asks if they need assistance
Down
- 1. the influences or considerations which provide the impulse to buy
- 3. traits or attributes of the product the benefits the customers
- 5. look out for; search for
- 9. the process of directly approaching employers, by visiting or phone calls, and marketing yourself to them
- 10. the reasons or considerations which makes a buyer to prefer one particular provider
- 11. providing the most suitable services that use the right technology solutions to deliver better business outcomes
- 14. a person regarded as likely to succeed or as a potential customer, client, etc.
- 15. goods to be bought and sold
- 16. a way of dealing with someone/something