Across
- 3. - to take something back to a shop
- 4. - help given to customers
- 6. - a line of people waiting
- 7. - to ask for something to be delivered
- 8. - a lower price than usual
- 9. - proof of payment on paper
- 11. - the place where you pay in a shop
Down
- 1. - to buy something
- 2. - to change one product for another
- 3. - money returned to a customer
- 5. - a promise that something will work
- 10. - a wrapped parcel or box