Across
- 3. Timely alerts sent to mobile devices
- 7. Creating tailored experiences for each user
- 9. Keeping users active and interested
- 10. Grouping users based on shared traits
Down
- 1. Coordinated marketing efforts to reach users
- 2. Examining data to understand user behavior
- 4. Communicating with users across different channels
- 5. Strategies to keep users coming back
- 6. The path a user takes with your brand
- 8. Using technology to trigger communications