Across
- 1. a direct marketing tool
- 5. can help you get the word out to your customers
- 10. one of the 4Ps of marketing
- 11. a way in which to communicate with the media
- 13. the process of finding out important details about your market
- 16. effective ____________ is important to informing customers of your products/services
- 18. Right Angle Imaging provides marketing _____
- 20. word of _____
- 21. the "s" in PSA
Down
- 2. you must project a positive ______
- 3. any recognisable logo or symbol that identifies your product or service
- 4. always ensure your customer is ______ with your product or service
- 6. Keep an eye on what the _______ are doing
- 7. identify your _____ market
- 8. a short 30 second - 1 minute min summary of your product or service
- 9. social media site with over one billion active users
- 12. your unique selling _________
- 14. a medium where you can interact with customers
- 15. find ________ solutions to meet your customers needs
- 16. customer _________ are opportunities for improvement
- 17. is always right
- 19. accronym for the process of managing a website's visibility in a search engine