Chapter 4

4. Overly complex language that overwhelms the listener
6. THrough attentive and supportive listening you can gain social acceptance and popularity
9. (Listener) Reacts to just about everything with extreme responses
12. The specialied language of the proffesional class
13. (Feedback Giver)Seems responsive, but the responses never vary, regardless of what is said
15. Signals that let the speaker know you're attending to the message
16. (listener) Listens for a cue to take over tge speakiing term
18. Terms that make negative and unpleasent things appear positive and appealing
19. (Listener) Just wants the speaker to keep talking, often long after the speaker has said what he or she wants to say
20. (listener) Evaluates everything you say, often negatively

1. Looks all around the room and at others,but never at you
2. (Listener) Listens a little and then finishes the speakers thoughts
3. (Listener) Gives advice at the first mention of a problem oe decision
5. Understand what aperson means and feels
7. Listening enables you to acquire knowledge of other, the world, and yourself, so as to avoid problems and make better informed decisions
8. the process of receiving, understanding, remembering, evaluating, and responding to verbal and/ or nonverbal messages
10. Gives no feedback, remains relatively motionless, and reveals no expression
11. (listener) Listens to other things at the same time
14. (Listening) A process if sending back to the speaker what you as a listener think the speaker meant
17. (Words) These are terms whose meanings are slippery and difficult to pin down