MCS Crossword

2. What is Ian Traill's middle name
5. What is the CSP Secretary's first name
6. The staff rep group is called the ......... Line Connect Group
8. 150 hours are the amount that should be .......... during the RP period
9. EAP is a ........... service
11. A template you complete to ensure your work is accurate
14. Award and .......... is a great way to celebrate your team mates contribution
15. Bruce Young is the New Customers and Mainstream ........ Manager
16. The phone mode you go into during a Oh&s break
18. A tool to assist you to manage your work life balance ..............working hours
19. The name of the carer’s room in 400 George St

1. ............. Based decision making process
3. .........Mole is the name on the bottom of all CSP customer letters
4. Leave type available for blood donation, Jury service ect
7. What you use to decide if you call a customer back
10. CS0’s and TL can request changes to a roster after they are issued during the ........... period
12. The place where you record your daily hours ........ Record
13. 150 is the number of hours you need to ........ each rp
17. Who can you ask for IT Service Desk questions
18. how many days personal leave without certificate can you take in a 12 month period