Across
- 5. a desirable or useful feature or facility of a hotel
- 6. The practice of confirming reservations beyond capacity
- 7. persuade a customer to buy something additional or more expensive
- 9. Most popular F&B upsell item
Down
- 1. an act of reserving accommodation
- 2. A person who manages or owns a hotel
- 3. a place that is frequented for holidays or recreation or for a particular purpose
- 4. the number of rooms sold at a hotel, expressed as a percentage
- 8. cost of renting a room for a certain time period