UX Research

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Across
  1. 4. The series of steps a user takes to achieve a goal within a product (10 letters - 2 Words)
  2. 9. A method of organizing information by having users group related items together (11 letters - 2 Words)
  3. 12. A visual representation of where users click or interact with a product (7 letters - 2 Words)
  4. 17. The organization and structure of information within a product (21 letters - 2 Words)
  5. 18. A set of principles used to evaluate the usability of a product (18 letters - 2 Words)
  6. 20. The most important component of UX research (5 letters)
  7. 21. The ease of use and learnability of a product (9 letters)
  8. 23. A method of comparing two versions of a product to determine which one performs better (9 letters)
  9. 26. A method of evaluating a product's ease of use by having users verbalize their thoughts while using it (18 letters - 2 Words)
  10. 27. A method of evaluating a product's ease of use with real users (15 letters - 2 Words)
  11. 28. The process of breaking down complex tasks into smaller, more manageable parts (12 letters - 2 Words)
  12. 29. A method of gathering qualitative data from users (9 letters)
  13. 30. A fictional character created to represent a user group (7 letters)
Down
  1. 1. Areas of a product or experience that cause frustration or difficulty for users (10 letters - 2 Words)
  2. 2. A record of a user's clicks and interactions with a website or app (10 letters)
  3. 3. A method of measuring where a user looks while interacting with a product (11 letters - 2 Words)
  4. 4. The process of evaluating a product with real users to identify issues and gather feedback (11 letters - 2 Words)
  5. 5. A method of gathering quantitative data from users (6 letters)
  6. 6. A method of gathering qualitative data by observing users in their natural environment (17 letters - 2 Words)
  7. 7. The path a user takes through a product (9 letters - 2 Words)
  8. 8. A design methodology that focuses on understanding the context in which a product will be used (16 letters - 2 Words)
  9. 10. A low-fidelity representation of a product's interface used for planning and testing
  10. 11. A method of gathering qualitative data by watching users interact with a product (10 letters)
  11. 13. A preliminary version of a product used for testing (9 letters)
  12. 14. A method of evaluating the effectiveness of a website's navigation structure (11 letters - 2 Words)
  13. 15. The process of designing a product to create a positive user experience (15 letters - 2 Words)
  14. 16. A tool used to understand the needs, behaviors, and emotions of users (10 letters - 2 Words)
  15. 19. A set of guidelines used to evaluate the usability of a product (10 letters)
  16. 22. A problem-solving methodology that emphasizes empathy for users and experimentation (13 letters - 2 Words)
  17. 24. The process of involving users in the design of a product (10 letters)
  18. 25. The design of products to be usable by people with disabilities (12 letters)