VALUE CREATION CROSSWORD

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Across
  1. 3. Who can take action on behalf of the customer?
  2. 4. Star rating is on what scale?
  3. 5. Approvers are at a _____ level
  4. 8. A single measure of Value creation is
  5. 11. Value that is considered for VCI is
  6. 13. Customer can also provide his approval via
  7. 14. VC training sessions are held on a ____basis
  8. 15. The final star rating is provided by
Down
  1. 1. Complete details of the ideas is obtained from the report?
  2. 2. Customers can approve ideas directly from
  3. 6. Details of internal approvers are obtained from ___ on the VC home page
  4. 7. Ideas from across the organization can be accessed from?
  5. 9. Details of Value creation process flow is obtained from?
  6. 10. The first stage of internal review is
  7. 12. Nominated person to take care of VC activities at an account/LOB level is