Across
- 4. The health and wellbeing of every __________ is at the heart of everything we do. We start by asking, “What matters to you?”
Down
- 1. Every interaction shapes the care __________ of our residents and caregivers.
- 2. __________ is about delivering better health outcomes and experiences that matter to residents while making the best use of available resources.
- 3. Better care is measured by the __________ that matter most to residents.