VALUES CROSSWORD

3. complete trust or confidence in someone or something.
4. information about reactions to a product, a person's performance of a task, etc. which is used as a basis for improvement.
9. easily understood or done; presenting no difficulty.
10. taking action to control a situation rather than just responding to it after it has happened.
11. a serious disagreement or argument
14. a significant stage or event in the development of something.
15. thinking the solving of problems by an indirect and creative approach, typically through viewing the problem in a new and unusual light.
16. a standard or point of reference against which things may be compared

1. bring (people or groups with particular characteristics or needs) into equal participation in an institution.
2. due regard for the feelings, wishes, or rights of others.
5. understand and share the feelings of another.
6. declarations or assurances that one will do something or that particular things will happen.
7. gain or acquire knowledge of or skill in (something) by study, experience, or being taught.
8. a feeling of discomfort caused by lack of food, coupled with the desire to eat.
12. the basic cause of something.
13. raise (something) to a higher standard, in particular improve (equipment or machinery) by adding or replacing components