VANTAGE ENGLISH - SPEAKOUT U5 VOCAB

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Across
  1. 3. – "The company increased its ______ by selling expensive products."
  2. 4. – "The customer was ______ when speaking to the manager about a broken phone."
  3. 5. – "The ad said the fabric was high ______, but customers disagreed."
  4. 6. – "The insurance company’s ad promised protection against financial ______."
  5. 7. – "The company studied ______ behavior before making their ad."
  6. 10. – "Celebrity endorsements ______ what teenagers buy."
  7. 12. – "She was ______ even though she had to wait a long time for customer service."
  8. 13. – "The supermarket ad promised a great ______ on fresh produce."
  9. 14. – "The fine print in the ad revealed a hidden ______."
  10. 18. – "A small ______ was added for premium delivery services."
  11. 19. – "The campaign encouraged customers to ______ part of their purchase to charity."
  12. 21. – "The company’s ad focused on ______, offering rewards for repeat customers."
  13. 22. – "The ad advised customers to keep their ______ for future discounts."
  14. 23. – "The ad showed all the new products ______ this season."
  15. 24. – "He was ______ when asking for a refund because he knew the store’s policy."
  16. 26. – "The ad claimed the product was ______ spending every penny on it."
Down
  1. 1. – "The commercial said it was a ______, but reviews said otherwise."
  2. 2. – "The customer was ______ and said, ‘I want my money back now.’"
  3. 4. – "The commercial encouraged people to make ______ before the sale ended."
  4. 8. – "The ad said customers could get a full ______ if not satisfied."
  5. 9. – "The company said the product had ______ to make people buy faster."
  6. 11. – "She stayed ______ while explaining the problem with her online order."
  7. 13. – "The ad promised huge discounts, attracting every ______."
  8. 15. – "The worker was ______ and helped the customer with a smile."
  9. 16. – "The flashy banner ad showed a 50% ______ for new customers."
  10. 17. – "It was ______ to ask for a replacement instead of a refund."
  11. 20. – "The ______ customer hesitated before asking for help with her broken headphones."
  12. 25. – "The ad highlighted a lower ______ compared to other taxi services."