Across
- 3. - Bill payment
- 6. - Provide Management Information
- 7. - Suppliers
- 9. - Billing analysis
- 10. - terminate a service
- 11. - Make a purchase
- 12. three year Hardware/Software selection
- 13. - Bill coding
- 17. - New Service Setup
- 19. - Money approved to spend in any given year
- 21. - Dispute resolution
- 23. - How it's done
Down
- 1. - Procurement System
- 2. - Record of Hardware/Software assets
- 4. - legally binding
- 5. - Software Auditing
- 8. - Cost tracking
- 9. - Vendor Management
- 14. - Software Asset Management
- 15. - Good's In
- 16. - Arguments
- 18. - Vendor Liaison
- 20. Plan, Acquire, Deploy, Manage, Retire, Control and Audit
- 21. - Definitive Software Library - DSL
- 22. - Order, delivery and fullfilment