Across
- 3. Managing the inner work of the business.
- 7. Also known as fitness of a product and service.
- 9. Enter into a formal agreement.
- 10. Plan for achieving organizational goals.
Down
- 1. Detailed drawing and specification for product and services.
- 2. What the customers want.
- 4. Performing activities with minimum wastage of resources.
- 5. Process order of the operation.
- 6. The result product after the process.
- 8. Issued to increase customer confidence.