Across
- 2. How many attempts on how many different days must be made to reach the Veteran?
- 9. How many days does a general PATS-R request allow for?
- 10. what does the R stand for in PATS-R?
- 11. The Patient _____ Tracking System is a tool to track inquiries of all kinds.
- 12. What is the most important part of your resolution response?
Down
- 1. When there is a question about a PATS-R case, who should you reach out to? (two words)
- 3. A VA core value is?
- 4. Who is responsible for the Veteran Experience?
- 5. Titles/positions, not ____, should be used in PATS-R when documenting resolutions.
- 6. When will VSignals integrate into pats-r?
- 7. What does AVA stand for?
- 8. How often does a SLA have to attend pats-r training?