Across
- 4. Offers customers protection and support that's built for the way they live.
- 9. Installment plan that allows customers to Upgrade with turn-in of an eligible smartphone when 50% of the device value is paid.
- 12. Anytime you mention a feature, this should immediately follow.
- 13. Point of sale system
- 14. If their device is in good working order and compatible with AT&T's network customers can do this.
- 16. Use this method when addressing customer concerns.
- 17. Eligibility is based on a customer’s role or position (such as military, veterans, teachers, etc).
- 18. An easy-to-use, intuitive system providing a one-stop shop for information on follow-up opportunities.
Down
- 1. Go here to get current rate plans.
- 2. Customers learn value, get offer, and send their existing device.
- 3. No credit check, no deposit, no long-term commitment.
- 5. Protecting this is a legal requirement.
- 6. With this service, play even the most demanding PC games seamlessly across your devices.
- 7. High performers use this method of selling.
- 8. If you're feeling unsure about a product or service, go here to get all the deets.
- 10. Unlimited cloud DVR and Google voice remote are just two of the features of this service.
- 11. This tool, found in MST, creates an approximate monthly total. Taxes are not included.
- 15. When you take responsibility and own customers' needs and concerns.