Across
- 3. When drilled into a mobile order, which tab provides the detailed inventory information for your mobile device?
- 4. Which mobile order option would you use to upgrade your phone?
- 5. In the mobile inventory menu main grid, you can use the ___________ ___________ options to filter and sort your inventory search?
- 6. In inventory details, where can you find your order options for an existing mobile device?
Down
- 1. What inventory details section shows you the voice and data charges for a device that have not yet appeared on the next invoice?
- 2. In an open trouble ticket, which tab allows you to view the most updated correspondence of a ticket and respond if needed?
- 3. When searching for a mobile order, remember to choose the correct ___________ __________ to find it.