Across
- 4. a feature of a product for sale that makes it attractive to customers
- 6. is whenever a consumer elect goals based on totally objective criteria
- 7. a potential or likely customer, client, etc
- 8. an act of referring someone or something for consultation
- 9. is the process of directly approaching employers
- 10. benefits the buyer gets
- 12. the activity of promoting the sale of goods
- 13. follow and observe (someone) closely
Down
- 1. The reason why an individual or an organization buys a specific product or makes purchases from a specific firm.
- 2. a close and harmonious relationship in which the people or groups concerned understand each other's feelings or ideas and communicate well.
- 3. The motives that drive an individual/user toward selection of a particular outlet,
- 5. This refers to the physical or measurable characteristics of a product or service
- 7. the possibility or likelihood of some future event occurring
- 11. A feeling experienced by a customer through association with a product.