Across
- 5. bellboy
- 7. shampoo
- 11. floor
- 12. night
- 13. toilet tissue
- 14. restaurant
- 17. reception
- 20. key
- 21. bathroom
- 22. dinner
- 24. towel
- 25. heating system
- 28. air-conditioner
- 29. cold water
- 31. shower
Down
- 1. chambermaid
- 2. receptionist
- 3. person
- 4. room
- 5. drink
- 6. table
- 8. reservation
- 9. soap
- 10. breakfast
- 15. lift
- 16. lunch
- 18. customer
- 19. service manager
- 23. hot water
- 26. window
- 27. bed
- 30. view