Vocabulary

7. The moment when an aircraft leaves the ground and begins to fly.
8. To make something better or more satisfactory by enhancing its quality, efficiency, or performance.
9. Creating or preparing a plan, document, or proposal.
10. The tendency of customers to repeatedly purchase products or services from a particular brand or company.
11. Completing or providing information for a form, document, or space.
14. Specific areas or divisions within an industry or market, often categorized based on particular characteristics or functions.
15. The termination of employment for an individual or group of workers, often due to economic reasons or organizational restructuring.

1. Labels or badges displaying a person's name, often worn at events or in workplaces for identification.
2. Expressions of dissatisfaction or grievances, often regarding products, services, or experiences.
3. An item or service purchased at a good price or with favorable terms.
4. The practice of contracting work or services to an external company or individual rather than handling it internally.
5. To advance or progress to a higher position, rank, or level.
6. To enlist or bring new members or employees into an organization, typically through a hiring process.
12. A planned route or journey, typically including a list of places to visit or events to take place.
13. To give money back to someone who is not satisfied with a product or service, typically due to a return or compensation for a complaint.