vocabulary

2. loyalty permanent emotional relationship between your company and your customer, which is manifested by a customer's willingness to interact with you and buy your products on a recurring basis versus the competition.
4. Person who has received an invitation.
6. Action and effect of returning.
9. Asking for or taking money or things of value with artifice and deception, and with the intention of not paying.
11. Action and effect of selling
12. Pecuniary value at which something is estimated.
13. Amount of money paid
14. where agents serve customers over the phone.

1. That has a high or higher price than normal.
3. Inopportune, inappropriate, contrary to the situation or circumstances.
5. It occurs when a business pays a third-party supplier for its goods and services, rather than doing so in-house.
7. Writing table divided into three sheets, of which the side ones are folded over the center one.
8. Receive money as payment for a debt.
10. Provide someone with something they need.
12. Said of the buyer and the seller: Discuss the price of something for sale.