Vocabulary

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Across
  1. 3. Base The group of customers who regularly buy a company's products or services.
  2. 5. To hand something to someone.
  3. 7. A bill for goods or services provided.
  4. 9. A reply to a question.
  5. 10. Loyalty When customers consistently choose the same company's products or services.
  6. 11. Break The designated period during the workday for eating lunch.
  7. 14. To find a solution to a problem.
Down
  1. 1. The employees of a company.
  2. 2. To assess the value or quality of something.
  3. 4. Hiring outside companies to perform tasks or services.
  4. 6. A formal meeting to ask someone questions, usually for a job.
  5. 8. Center A place where customer service or support calls are handled.
  6. 11. The time of day when people typically eat lunch.
  7. 12. A formal term for individuals.
  8. 13. Lunch Less commonly used term for a break period to eat lunch.