Vocabulary Crossword puzzle

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Across
  1. 4. harm or injury that results or may result from some action or judgment.
  2. 6. denying feeling of anger. Rather being upfront and honest with feelings, they hold it in.
  3. 10. is a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs.
  4. 11. is the ability to express positive and negative ideas and feelings in an open, honest and direct way.
  5. 12. Finding a peaceful solution to an disagreement. Requires negotiation.
  6. 13. pressure/influence from people around you.
Down
  1. 1. the listener is fully concentrated, understands, responds, and remembers what the person said.
  2. 2. creates barriers to communication(provoke anger,hurt, embarrass,create feeling of worthlessness in teens).
  3. 3. is a method of expressing needs and desires that does not take into account the welfare of others. A harmful communication style.
  4. 5. shares feelings and concerns(builds trust and respect for feeling, allows us to accept responsibility for our own feelings, and allows us to focus on the action not the person).
  5. 7. intervention in a dispute in order to resolve something.
  6. 8. to be able to convey information to others effectively and efficiently (verbal/non-verbal).
  7. 9. when you are able to resist from something(hold back).