Compliance Conundrum - NCO 2025

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Across
  1. 1. Telephone Consumer Protection Act (abbreviated)
  2. 5. The U in UDAAP.
  3. 10. The D in UDAAP.
  4. 11. The C in FCRA.
  5. 13. A form of customer feedback, recorded and tracked in Compliance 360.
  6. 14. Non-Public Personal Information (abbreviated)
  7. 15. How a company adheres to laws and regulations relevant to its practices is (blank).
Down
  1. 2. VCI utilizes (blank) management to continually update policies and procedures.
  2. 3. Where VWFS stores all Policy and Procedures.
  3. 4. The P in CFPB.
  4. 6. A "GP", stored in NAVEX, is a business line General (blank).
  5. 7. VCI's Fair (Blank) policy ensures fair and equitable treatment of all credit applicants.
  6. 8. Safeguarding personal information and NPPI helps VWFS protect a consumer's (blank).
  7. 9. The R in SCRA.
  8. 10. The D in FDCPA.
  9. 12. Equal Credit Opportunity Act (abbreviated)