Waterwheels' August Puzzle

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Across
  1. 4. A notification to the local office that landscaping damage has occurred
  2. 5. PTO that must be taken in 4-hour increments
  3. 9. A tool used to verify residency during a move in
  4. 10. Another word for sewer
  5. 11. Meter A service order that can be used in place of an emergency when there is an existing notification
  6. 14. The status of a turn on order when there's movement on the meter
  7. 15. The #1 Team in Customer Care at American Water
Down
  1. 1. A move in order where the water is turned on
  2. 2. Need to Know The primary resource of information for agents
  3. 3. Line Outside plumbing that is designated as customer responsibility
  4. 6. The state that prohibits discussion about AWR with customers
  5. 7. The new dashboard tool that shows center-wide and personal stats
  6. 8. A move in order that is not worked by the field and serves only as a Billing activation
  7. 12. Services An insurance company that sells to people across the country
  8. 13. Customer Service Looking at IRs, Correspondence, and Service Orders on every call