Across
- 2. This application needs a small client, credentials, and needs to be on the network.
- 6. This indicates that your listening skills are underdeveloped.
- 8. Application that has a Process tab and that you can force quit/end task an application.
- 11. Protocol used for IAM aaplicaitions and is operating system neutral.
- 12. First step to organizing emails.
- 13. Now An application that is used to create an incident.
- 14. This needs to be complex using a capital letter, digit, and special character.
Down
- 1. Tabs, Groups, and Commands are seen within this area of Microsoft Office 365 apps.
- 3. This 3 letter acronym is Remote Desktop Protocol.
- 4. This type of communication needs to be clear, concise, and complete.
- 5. This IVR is commonly used with Provalus clients.
- 7. This type of security includes: using locks, fences, guards, cameras, safes, badges, and biometrics.
- 9. Time sheets are due on this day.
- 10. The most missed on a phone call and requires understanding of what someone else is going through.
- 13. Is a chat tool similar to Teams.