Across
- 3. The amount the insured is responsible for in case of a loss
- 4. An account used to pay insurance and taxes.
- 5. We find documents in the module here.
- 7. This tab in the module shows the checks that have been endorsed and released.
- 9. A list of materials needed to complete the repairs
- 10. An examination of the condition and safety of the home.
- 11. The section on the transactions page where we released funds is the ______ transactions.
- 12. a detailed assessment of everything the adjuster finds during their investigation to support the insurance company’s liability regarding paying out the claim.
- 15. A document stating that the contractor agrees they have been paid, and based on that payment, they waive their right to put a lien on the house for what they have been paid so far. If paid in full, they waive their right to place a lien com
- 17. In this process, we deposit the funds in the restrictedescrow and send the funds back in disbursements.
- 20. This term refers to the check that is issued by an insurance company for damages suffered to a property.
- 21. If you are speaking with a borrower, you must confirm the contact information under ______ ________ ________.
- 23. The section on the transactions page where we received funds is the ______ transactions.
- 25. In claim documents S stands for _____.
- 27. A borrower is also known as a _______
- 28. We need the borrower's affidavit for ______ loans.
- 34. Before you can request a Procedure Packet, you must check ______ _______ to confirm the investor/loan type.
- 36. The 2 mandatory points of verification are the borrower/co borrower name and the ________ ______.
- 37. A Dwelling May pay to repair/rebuild a home.
- 38. The named insured on a Lender Placed Policy.
- 39. a binding agreement between a borrower and a lender providing terms of repayment for a new debt that is secured by real estate.
- 40. A ______ ( also known as a homeowner) is the person who took out the loan with the lender.
- 41. If the caller does not have a loan #, what system can you use to find it?
- 44. To add the inspection to the Module, you go to the __________ ___ on the sidebar.
- 46. When a claim is closed we must _____ to notate the call.
- 47. After you have opened the claim in the Module, you navigate to ______ ________ to verify the account.
- 49. In claim documents P stands for _____.
- 51. The tab you go to to open a new claim
- 56. This is a letter stating the homeowner would like to do the repairs themselves.
- 57. We need the ____ _____ _____ and ask that the borrower endorse it prior to mailing it.
- 60. This is another place we can look for authorizations on the claim detail page.
- 61. A tax document that is needed to make the contractor a payee on the check.
- 63. Information that can be provided to an authorized third party must be only _______ _________.
- 64. We typically search for claims using the ____.
Down
- 1. You can search IIM using the * symbol, called the _______.
- 2. We send the procedure packet on the _________ tab.
- 6. In claim documents U stands for _____.
- 8. The value of a property that is lost over time due to factors such as age and wear and tear.
- 13. In this process, we can endorse the claim check and send it back to the borrower so they can cash it
- 14. To properly open a new claim, once we choose the client and put in the loan number, we must hit the _________ icon.
- 16. Stamp and go checks will always be on ____ until they are mailed out.
- 18. An estimate from the contractor signed by the borrower listing all repair to be done.
- 19. The tab in the module that shows the draws that have been disbursed.
- 22. This is another place we can look for authorizations on the claim detail page.
- 24. The actual cost to replace a structure at its pre-loss condition
- 26. Lender placed insurance disadvanatges are higher costs and _____ ___ ______.
- 29. We need ____ pieces of verification to fully verify a party.
- 30. The claims process for lender placed claims takes _____.
- 31. A document the borrower fills out that states they intend to use the claim funds to repair the home
- 32. Where we put notes in the module.
- 33. Where do you put the check amount in the Claim Detail box?
- 35. Once received, documents will be uploaded in _____ business days.
- 42. _____ is protection from loss, harm, theft or damages
- 43. _____________ adjusters represent the borrower, unlike a regular insurance adjuster
- 45. This tab is a history of all checks that have been associated with the claim.
- 48. The _____ (also known as the mortgage company) is responsible for monitoring and keeping track of the loan.
- 50. We need the W-9 for loans that are in _______.
- 52. The value of the damaged or destroyed item(s) at the time of the loss.
- 53. The _____ established in 2010 as a government watch dog organization monitoring financial institutions and their treatment of the American people
- 54. Documents that show what has been paid for by a borrower out of-pocket.
- 55. The screen you see when you first sign into the module
- 58. This tab shows all the events on the claim and is only for processors.
- 59. The total issued by the insurance company after the deductible & depreciation have been removed from the Replacement Cost Value
- 62. _____Authorizations last 24 hours.