Across
- 1. Blue hedgehog
- 3. Go _____, Go!
- 4. 5-minute status at start of shift to check emails.
- 6. Where you will find emails, training updates and invites.
- 8. Must be left whenever accessing an order.
- 10. Our Company
- 13. Do not be your own worst _____
- 14. Generated as a record of incoming calls.
- 15. Customers may use ReadyReturns to request Refund or _______.
- 16. Our primary carrier
- 17. Place to easily locate most tools needed: _______ Links.
- 18. _____ Requests
- 21. FLX Members _____ XPoints.
- 23. The theme heading where you will find the ever important 'Quick Links'.
- 25. _____ Use Code
- 26. Daily Lace Up sessions will help you _____.
Down
- 1. ____, Vikings!
- 2. Always 'Log In with ________'.
- 5. Our internal knowledge base
- 7. Employee _______
- 9. X-_____ Order.
- 11. 8x8 Agent ________
- 12. Quiz show style game we play.
- 19. Request to purchase product.
- 20. Communication with Screen-share option
- 22. Completed call tickets must be submitted in 'Solved' _______
- 23. Our in-store customer service team
- 24. You must _____ WFM before the start of your shift if late or will be absent.
