Across
- 2. is the tendency of people singled out for special attention to perform as expected.
- 4. tries to match management practices with situational demands.
- 5. assumes people dislike work, lack ambition, are irresponsible and prefer to be led.
- 8. assumes people are willing to work, accept responsibility and are self‐directed and creative.
- 9. is a smaller component of a larger system.
- 10. is the sequence of activities that transform materials into finished products.
Down
- 1. occur when people act in ways that confirm another’s expectations.
- 3. describes a management framework emphasising long‐term employment and teamwork.
- 6. is a rational and efficient form of organisation founded on logic, order and legitimate authority.
- 7. is a collection of interrelated parts working together for a purpose.