Across
- 4. systems in which functional areas share data
- 6. a recipient of a business process output, either external or internal
- 7. software that allows all functional areas to share a common database
- 8. analysis that attempts to predict future sales
- 9. the amount it costs to produce one item
- 11. functional area that handles financial accounting, planning, and cash-flow management
- 12. a collection of activities that takes input and creates output of value to a customer
Down
- 1. area responsible for sales forecasting, pricing, and customer support
- 2. functional area responsible for recruiting, hiring, and training employees
- 3. activities specific to a functional area of operation
- 5. functional area that manages production, purchasing, and logistics
- 10. numbers collected from sales and operations without any manipulation