Across
- 6. The listener, viewer, or reader of a text; the consumer
- 7. A bond or connection you have with other people
- 8. A Web log, which is a journal or newsletter that is updated frequently and published online.
- 10. Closely connected or appropriate to the matter at hand
- 11. What you choose to post and share with your audience on social media platforms. For instance, this can include photos, images, videos, infographics, articles, status updates, or audio.
- 13. A process through which you send messages to and receive messages from others.
- 16. People who have subscribed to an account's updates on social media
- 17. A name, term, symbol, design, message, or combination thereof that identifies a seller's products and differentiates them from competitors' products
- 18. Steady; regular. Content should be generated in this manner in order to get new followers and keep existing ones.
- 20. When social media users broadcast web content on a social network to their connections, groups, or specific individuals.
Down
- 1. Measurements or "scorecards" that marketers use to identify the effectiveness of different strategies or tactics
- 2. The quality of being widely admired or accepted or sought after
- 3. Measures the public shares, likes and comments for an online business' social media efforts. Engagement has historically been a common metric for evaluating social media performance but doesn't necessarily translate to sales.
- 4. An idea, behavior, or style that spreads from person to person within a culture
- 5. A diagram, chart, map or list that conveys data pictorially
- 9. Whenever someone name-drops a person or brand online
- 12. Communication or direct involvement with someone or something.
- 14. The activities and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
- 15. The action or facility of following a hypertext link to a particular website, especially a commercial one.
- 19. Websites and applications that enable users to create and share content or to participate in social networking.
