Across
- 3. defines the level of service expected by a customer
- 4. secret word or phrase to gain access
- 7. requires the user to provide two or more verification factors to gain access.
Down
- 1. measure of performance over time for specific objective
- 2. protocol used to access and manage directory information
- 5. sign-on permits user to use one set of log ins
- 6. cloud based enterprise-grade identity management access service tool