Across
- 3. What function are we using for an interpreter call (instead of transfer)
- 4. Term referred to the household member of a close contact
- 6. What queue do we escalate to if SU requires welfare assistance
- 8. What is the title of note for a clinical escalation with a symptomatic SU
- 11. where can I check my pay slips
- 14. Where Can I find the closest testing centre for SU
- 19. What is the number 0800574243
- 22. where business advice can be find
- 23. How many times have Auckland moved to Level 3 and above
- 24. Because the SU is in a managed isolation facility, therefore we need to move the case to?
- 26. Where can I find the EE in a DC case
- 27. What variant of COVID is in the community right now
- 29. What does NCTS stand for
- 30. Four cornerstones of Māori Health and Wellbeing
- 31. what is the first criteria in call safety
- 32. what is an EE
Down
- 1. The line you can call if you have a question about your child or Baby's health and wellbeing
- 2. What needs to be changed to indicate an email follow up file has been processed
- 5. How many languages has the COVID tracer app been published in
- 7. What do you need to log on in Interaction Scripter
- 9. Who do I need to call if I am sick
- 10. What system allows NCTS inbound calls come through
- 12. What colour notification does a Casual contact receive
- 13. What call script do we use for a DCI
- 15. Is it required to escalate the file if I can't get hold of the SU
- 16. where can I find supporting documents such as daily allocations in teams
- 17. Name of the vaccine we are using
- 18. what do I fill in if someone was at a location of interest
- 20. The option in the drop down box in order to release SU
- 21. 0800 854 737 is the number for _
- 25. What is the correct outcome on dialler if we couldn't reach the SU
- 28. What is another way of complete the DCI other than phone call