What creates the foundation of every great customer experience?

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Across
  1. 5. "isn't automatic?"
  2. 7. "Start here. Finish somewhere else.”
  3. 8. Where distance suddenly disappears
  4. 12. The start of every recommendation
  5. 14. AI with an Apple mindset
  6. 16. Where curiosity becomes excitement and practical
  7. 17. The international cable
Down
  1. 1. Turning information into relevance
  2. 2. One device becomes many
  3. 3. When your brain needs a fast editing
  4. 4. Old device, new beginning
  5. 5. Everyone asks the price at the GB
  6. 6. The invisible connection between devices
  7. 9. The product many customers choose based on weight
  8. 10. The thing nobody remembers under pressure
  9. 11. The "unboxing" table
  10. 13. The fastest steps in the store
  11. 15. The customer never remembers this when it's needed