What have you learnt

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Across
  1. 5. I can run at least 150mbps
  2. 6. I mark your sales
  3. 8. If i need extra support i can use this to request additional help
  4. 10. I am only £1.00 extra and will help against fraud on your mobile plan
  5. 11. A term we use for device finance
  6. 14. I am used to build mobile deals
  7. 16. We use this system to book holidays
  8. 17. I am used to send customers terms and conditions
  9. 19. The name of the engineers we use
  10. 20. I am part copper cable to the exchange
Down
  1. 1. The new managerment step up programme
  2. 2. This is the secuirty done at the start of every call
  3. 3. The first core value of Clearanswer
  4. 4. There are 2 different options for this and i come with a screen protector and phonecase
  5. 7. I am used to place mobile sales
  6. 9. Before Fibre there was me
  7. 12. I have numerous settings such as parental control
  8. 13. The name of delivery company for our parcels
  9. 15. I use this system to transfer calls
  10. 16. I am EE's Help guide
  11. 18. I am used to place new EE broadband orders