What makes a good manager

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Across
  1. 3. able to be forgiven or understood
  2. 9. to be honest and have strong moral principles
  3. 11. having achieved popularity, profit, or distinction.
  4. 14. knowing information on job
  5. 15. giving guidance, direction, or influence
  6. 17. synonym for being nice
  7. 19. being straight to the point
  8. 20. the competence or skill expected of a professional
Down
  1. 1. sharing and exchanging information
  2. 2. being self-assured
  3. 4. knowing enough information
  4. 5. caple of being understood
  5. 6. promotes interest in or enthusiasm for work
  6. 7. doesn't get mad easily
  7. 8. having items, information, and employees arranged
  8. 10. being consistent
  9. 12. providing encouragement or emotional help
  10. 13. to give attention
  11. 16. a person that commands employs
  12. 18. the process of finding the right worker with appropriate qualifications or experience and recruiting them to fill a job position