What makes a good manager

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Across
  1. 3. to be honest and have strong moral principles
  2. 4. being self-assured
  3. 6. being consistent
  4. 7. to give attention
  5. 13. knowing information on job
  6. 16. promotes interest in or enthusiasm for work
  7. 17. a person that commands employs
  8. 18. being straight to the point
  9. 19. sharing and exchanging information
Down
  1. 1. the competence or skill expected of a professional
  2. 2. able to be forgiven or understood
  3. 5. doesn't get mad easily
  4. 8. providing encouragement or emotional help
  5. 9. the process of finding the right worker with appropriate qualifications or experience and recruiting them to fill a job position
  6. 10. synonym for being nice
  7. 11. having achieved popularity, profit, or distinction.
  8. 12. giving guidance, direction, or influence
  9. 14. having items, information, and employees arranged
  10. 15. knowing enough information
  11. 20. caple of being understood