What makes a good manager

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Across
  1. 5. being consistent
  2. 6. the competence or skill expected of a professional
  3. 10. caple of being understood
  4. 11. synonym for being nice
  5. 13. being self-assured
  6. 14. promotes interest in or enthusiasm for work
  7. 15. giving guidance, direction, or influence
  8. 17. to give attention
  9. 18. having achieved popularity, profit, or distinction.
  10. 19. able to be forgiven or understood
Down
  1. 1. to be honest and have strong moral principles
  2. 2. sharing and exchanging information
  3. 3. knowing information on job
  4. 4. the process of finding the right worker with appropriate qualifications or experience and recruiting them to fill a job position
  5. 6. doesn't get mad easily
  6. 7. a person that commands employs
  7. 8. having items, information, and employees arranged
  8. 9. being straight to the point
  9. 12. providing encouragement or emotional help
  10. 16. knowing enough information